Terms of Service — SMARTNOVA

Last Updated: August 10, 2026

Welcome to SMARTNOVA. By accessing our website or purchasing products from our store, you agree to the following Terms of Service.

Please read these terms carefully before using our website or placing an order.

1. About SMARTNOVA

SMARTNOVA is an online store offering Meta AI Glasses and related smart technology products.

Throughout these Terms, the words “we,” “us,” “our,” and “SMARTNOVA” refer to SMARTNOVA.

2. Use of Our Website

By using our website, you confirm that you are legally capable of entering into an agreement to purchase products.

You agree not to:

• Use our website for unlawful purposes.

• Attempt to interfere with the operation or security of our website.

• Provide false or misleading information when placing an order.

• Copy, reproduce, or misuse our website content without permission.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, minor differences in product appearance, packaging, specifications, or display may occur.

We reserve the right to correct errors or update product information when necessary.

4. Prices and Payments

All product prices displayed on our website are subject to change without prior notice.

Delivery charges are paid separately by the customer and may be added to the order total.

We reserve the right to correct pricing errors and cancel orders affected by an obvious pricing mistake.

5. Orders

Placing an order through our website does not necessarily guarantee acceptance of the order.

SMARTNOVA reserves the right to cancel or refuse an order where necessary, including in cases involving:

• Incorrect pricing or product information.

• Product unavailability.

• Incorrect customer information.

• Suspected fraudulent activity.

• Other circumstances that may prevent us from safely fulfilling the order.

If an order is cancelled after payment has been received, any applicable refund will be handled according to our Refund & Return Policy.

6. Delivery

SMARTNOVA ships orders according to the delivery information provided at checkout.

Delivery charges apply to orders and are the responsibility of the customer unless otherwise stated in a specific promotion.

Delivery times may vary depending on location, courier service, weather, public holidays, and other circumstances beyond our reasonable control.

SMARTNOVA is not responsible for delays caused by the courier or circumstances outside our control.

7. Returns and Refunds

Our returns and refunds are governed by our 7-Day Refund & Return Policy.

Customers should review that policy before making a purchase.

8. Proper Use of Products

Customers are responsible for using the Meta AI Glasses and any related accessories according to the applicable product instructions and safety guidelines.

SMARTNOVA is not responsible for damage resulting from misuse, unauthorized modifications, improper handling, accidents, or failure to follow applicable instructions.

9. Intellectual Property

All content appearing on the SMARTNOVA website, including text, graphics, logos, images, designs, and other materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use our content without prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment processors, courier companies, analytics services, advertising platforms, and other service providers.

Your use of such services may also be subject to their respective terms and policies.

11. Limitation of Liability

To the extent permitted by applicable law, SMARTNOVA will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Our liability relating to a product will generally be limited to the remedies available under our Refund & Return Policy and applicable law.

Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded.

12. Changes to These Terms

SMARTNOVA may update or modify these Terms of Service from time to time.

Any updated version will be posted on this page with the revised “Last Updated” date.

Your continued use of our website after changes are posted means you accept the updated Terms.

13. Governing Law

These Terms of Service shall be interpreted in accordance with the applicable laws and regulations of Pakistan.

14. Contact Us

If you have questions about these Terms of Service, your order, or our policies, please contact SMARTNOVA through the contact information provided on our website.

SMARTNOVA
Smart Technology for Everyday Life